“… so easy from purchase to delivery.”
Today I received my water tank from National Poly Industries and would just like to say a big THANKS to yourself, Tony the salesman and all your staff for making it so easy from purchase to delivery. Even though I thanked the delivery driver JOHN I just wanted to let you and your team know how polite over the phone and face to face he really was. John couldn’t have done anymore if he tried, delivering my water tank. I would like to wish yourself, John and your team a very merry Christmas and all the very best in 2014.
“Thanks for your expertise”
We had a delivery of four water tanks yesterday and would like to acknowledge the customer service given by Jason, the delivery person. We thought the tanks were just going to be dropped off and it would be up to us to relocate them into position but Jason stayed to assist us and due to his expertise the tanks were in their correct position within a relatively short time. We would like to convey our thanks and appreciation to Jason.
“thank you … for a welcome respite from anxiety and frustration”
Dear National Poly Industries Yesterday I received my new Slimline tank. I want to congratulate the company for each and every step of my experience in ordering and receiving my tank. From first contact with your staff via their company-procedure knowledge, skills at customer service, speed at answering telephones and transfers to persons in relevant departments and value-adding in many ways such as pleasant, comfortable and productive discussions, I was convinced I would get a product of excellent quality and company back-up, if required. Also, the delivery driver/operator was in-tune with all I have already mentioned. He was skilled at his tasks, pleasant and co-operative in every way. Though his daily schedule may have placed him under pressure, he maintained his composure and remained pleasant and helpful to me so I could enjoy delivery of my tank. It was also admirable in the way he keenly observed health & safety procedures. So, thank you again National Poly Industries for a welcome respite from anxiety and frustration that some other businesses promote nowadays. Kindest regards, Gary
“Very good to deal with… I use them on a regular basis.”
Very good to deal with, good service, and a good product, I use them on a regular basis. I stopped supplying tanks to my clients for a long time because of the problems I had with other Tank suppliers but I am back supplying now that I am dealing with National Poly.
“We have had exceptional service from National Poly”
We have had exceptional service from National Poly, They have supplied 70 rainwater tanks to date with a further 110 to go. The ordering process is without drama and after sales service exceptional. We have not had 1 problem with a tank.
“Thanks to all concerned!”
Even though my order was only for 1 small tank the advice and service from all staff I had communication with was always courteous and professional. The truck drivers communication and willingness to oblige made the whole transaction a pleasure, and the price was more than competitive. Thanks to all concerned!
“Would not go anywhere else.”
Ordered 4 x 3k ltr tanks which were delivered ahead of projected time (excellent) service from the office through to the delivery driver (who helped with correct placement) was exceptional. I intend to purchase a further three tanks for another property within weeks. Would not go anywhere else.
“All round excellent experience”
Very happy – the service was very excellent and prompt. When I checked around for a price they got back to me straight away – I was kept waiting by other companies. Placing an order and receiving the acknowledgment and delivery date was also very prompt. They confirmed all the details with me and the driver was excellent and put the tanks exactly where I wanted them to go. Really happy with the tanks. All round excellent experience and will definitely order my next tank from them.
“Good little Aussie company”
Excellent. Delivery driver knew what he was doing and really helpful. Good little Aussie company originally from Bundaberg. I have recommended them to my friends and have not heard anything bad. They are tough water tanks, the ones at Bunnings looked like they would burst if if I bumped into it. They have been around forever.
“Friendly, efficient company to deal with”
Good. I purchased one of these tanks for a special purpose. I wanted a high walled tank (to assist with water pressure) but smallish diameter as I had limited land area. The shed roof collecting the water was higher than normal therefore I could fit a higher than normal tank under the eaves. Sizes to suit unusual needs, Good finish, Friendly, efficient company to deal with.